TERMS AND CONDITIONS

Welcome to www.executive-personal-assistant.com (the “Website”), operated by Consider it done! (ICO: 74697765)(“Company,” “we,” “us,” or “our”). By accessing or using our Website and services, you (“Client,” “you,” or “your”) agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, you must not use our services.

1. Acceptance of Terms

These Terms constitute a legally binding agreement between the Client and the Company and become effective upon first use of our Website or purchase of services.

By using our services, you confirm that you understand and accept these Terms in full.

2. Scope of Services

We provide executive personal assistant services, including administrative support, research, coordination, and related tasks (“Services”).

We may assign, delegate, or reassign tasks to qualified staff or contractors at our sole discretion, provided all Services are delivered with reasonable care and skill consistent with industry standards.

The Client acknowledges that Services are provided based on instructions received from the Client, and we are not responsible for outcomes resulting from incomplete, unclear, or incorrect instructions.

3. Term and Nature of Service Relationship

Services begin on the date of purchase and continue until terminated by either party.

We provide Services on a flexible, ongoing basis. Either party may terminate the relationship at any time, unless otherwise agreed in writing.

4. Pricing and Payment Terms

• Our fees start at 19 EUR per hour.
• Final pricing is confirmed after reviewing the full scope of work.
• Additional charges may apply for specialized, urgent, or complex services.
• All invoices must be paid in advance unless otherwise agreed.
• Expenses (if any) must be pre-approved and will be billed to the Client.

Unused time or prepaid services are non-refundable unless otherwise stated.

5. No Warranty / Disclaimer

We provide Services on a best-effort basis.

• No warranty is given regarding accuracy, completeness, or fitness for a particular purpose.
• While we strive for high-quality results, we do not guarantee outcomes.
• The Client agrees that we shall not be held legally or morally liable for any errors, omissions, or consequences arising from the use of our Services or information provided.

6. Errors and Corrections

• Issues reported within 48 hours of delivery may be reviewed and corrected at our discretion, potentially at no additional cost depending on scope and complexity.
• Issues reported after 48 hours remain eligible for correction but will be billed at standard rates.
• Determination of whether an issue qualifies for free correction is made solely by the Company.

7. Limitation of Liability

To the maximum extent permitted by law:

We, including Consider it done! (ICO: 74697765) and all affiliates, employees, contractors, and representatives, shall not be liable for any indirect, incidental, consequential, punitive, or special damages, including but not limited to:

• Loss of profit
• Loss of data
• Business interruption
• Any reliance on information or Services provided

This limitation forms an essential part of this agreement.

8. Client Responsibility and Indemnity

The Client is fully responsible for instructions, decisions, and use of Services.

The Client agrees to indemnify and hold harmless the Company and its representatives against any claims, losses, or damages arising from:

• Client instructions or decisions
• Misuse of Services
• Use of confidential logins or accounts provided to staff
• Any legal or regulatory violations caused by Client direction

The Client confirms that all Services are used lawfully and for legitimate purposes only.

9. Conduct and Zero-Tolerance Policy

We maintain a professional working environment.

Any harassment, abuse, threats, or inappropriate behavior toward any person working with or representing us will result in:

• Immediate termination of Services without notice
• No refunds of any kind
• Full outstanding amounts becoming immediately due and payable

10. Confidentiality

Both parties agree to maintain strict confidentiality regarding all non-public information shared during the course of Services.

Confidential information may not be disclosed, copied, or used for any purpose other than fulfilling the Services.

This obligation survives termination of the agreement.

11. Dispute Resolution (Mandatory Mediation)

All disputes shall first be resolved through mandatory mediation in Prague, Czech Republic.

No legal action may be initiated unless mediation has first been attempted in good faith.

12. Modification of Terms

We reserve the right to modify, update, or change these Terms at any time.

• Any changes will be published on this Website
• Changes become effective immediately upon posting
• Continued use of the Website or Services after changes are posted constitutes acceptance of the updated Terms

13. Client Responsibility (Inspired by Industry Standards)

The Client acknowledges that:

• All Services are provided under Client direction
• Any permissions, passwords, or account access provided are at Client’s own risk
• The Client is responsible for ensuring compliance with copyright, privacy, and applicable laws
• The Company acts as an independent service provider and not as a legal or professional advisor

14. Governing Law

These Terms shall be governed by the laws of the Czech Republic, without regard to conflict of law principles.

15. Entire Agreement

These Terms represent the entire agreement between the parties and supersede all prior discussions or agreements.

16. Contact

For any questions regarding these Terms, contact us via the Website.

By using our Website and Services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.